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WePlan Marketplace Terms & Conditions

Terms and conditions for using the WePlan platform.

Welcome to WePlan. By registering or using our platform as a vendor or user, you agree to these Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account or using the platform, you confirm that you have read, understood, and agreed to comply with these terms.

2. Account Registration

Vendors:

  • Provide accurate business information.
  • Maintain confidentiality of account credentials.
  • WePlan may approve, reject, or remove vendor listings.

Users:

  • Provide accurate personal information.
  • Secure login credentials and account activity.

3. Services, Listings, and Platform Use

Vendors:

  • List services in appropriate categories.
  • Provide accurate service descriptions, images, and pricing.
  • Update listings regularly.

Users:

  • Browse, inquire, and book services responsibly.
  • Provide accurate information when requesting services.

All users must not:

  • Post false or misleading information.
  • Use the platform for spam or unauthorized promotions.
  • Engage in illegal or unethical activities.

4. Inquiries, Quotes, and Communication

Vendors:

  • Respond professionally to inquiries.
  • Provide accurate quotations.

Users:

  • Communicate respectfully.
  • Provide complete information for service requests.

WePlan does not guarantee the number of inquiries or successful transactions.

5. Payments & Transactions

  • All agreements, payments, and services occur directly between vendors and users.
  • WePlan is not responsible for payment disputes, cancellations, or service-related issues.

6. Responsibilities

Vendors agree to:

  • Deliver services as promised.
  • Maintain professional conduct.
  • Avoid fraudulent or misleading practices.
  • Comply with laws and regulations.

Users agree to:

  • Provide accurate information.
  • Respect vendor policies and schedules.
  • Avoid fraudulent or abusive behavior.

7. Platform Rights

WePlan may:

  • Modify or remove listings.
  • Suspend or terminate accounts violating terms.
  • Update platform features, rules, and policies.

8. Limitation of Liability

WePlan is a marketplace platform connecting vendors and users and is not directly involved in service delivery. WePlan is not liable for:

  • Service quality issues.
  • Disputes between vendors and users.
  • Financial or other losses from transactions.

9. Termination

Accounts may be suspended or terminated for violating these terms.

10. Changes to Terms

WePlan may update these terms. Continued use of the platform constitutes acceptance of changes.

11. Contact

For questions regarding these Terms & Conditions, contact WePlan support.
support@weplan.com.pk

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